Root Cause Analysis (RCA) and its Benefits

    /Michael  /Brodskyspeaker of compliance global
    Speaker: Michael Brodsky
    Duration: 60 Minutes
    Product Code: 700032
    Level: Intermediate
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overview

Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem occurred in the first place

why should you attend

When you have a non-conformance in the laboratory, how do you approach it? Do you jump in and start treating the symptoms? Or do you stop to consider whether there's actually a deeper problem that needs your attention?

If you only fix the symptoms – what you see on the surface – the problem will almost certainly happen again... which will lead you to fix it, again, and again, and again.

If, instead, you look deeper to figure out why the non-conformance is occurring, you can fix the underlying systems and processes that caused it. Identifying the Root Cause is a popular and often-used technique that helps people answer the question of why the non-conformance occurred in the first place

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Areas Covered

  • Defining the Problem
  • Examining the  Data
  • Identifying Possible Causal Factors
  • Identifying the Root Cause(s)
  • Root Cause analysis training
  • Taking Corrective Action
  • Verifying the effectiveness of the corrective action

Learning Objectives

Root Cause is the origin of a problem. It uses a specific set of steps, with associated tools, to find the primary cause of the problem, so that you can:

  1. Determine what happened.
  2. Determine why it happened.
  3. Figure out what to do to reduce the likelihood that it will happen again.
  4. RCA assumes that systems and events are interrelated. An action in one area triggers an action in another, and another, and so on. By tracing back these actions, you can discover where the problem started and how it grew into the symptom you're now facing.

WHO WILL BENEFIT

  • Microbiology QA managers
  • QC analysts
  • Laboratory Managers

SPEAKER

Michael has been an Environmental Microbiologist for more than 42 years. He is a Past President of the Ontario Food Protection Association (OFPA), the International Association for Food Protection (IAFP) and AOAC International. He serves as Chair for the AOAC Expert Review Committee for Microbiology, as a scientific reviewer in Microbiology for the AOAC OMA and the AOAC Research Institute, as a reviewer for Standard Method for the Examination of Water and Wastewater and as a chapter editor on QA for the Compendium of Methods in Microbiology. He is also a lead auditor/assessor in microbiology for the Canadian Association for Laboratory Accreditation (CALA) and is Vice-chair of the CALA Board of Directors.

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