Managers as Coaches: Yes, You Can Boost Employee Motivation, Engagement and High Performance

    /Marcia   /Zidle speaker of compliance global
    Speaker: Marcia Zidle
    Date: Tuesday, August 1st
    Time: 01:00 PM EDT | 10:00 AM PDT
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    Duration: 60 Minutes
    Product Code: 700724
    Level: Intermediate
    11 daysLeft to Register Add to Calendar Refer to Friends Share this page

overview

Managers who coach their people become known as good managers to work for, developers of talent, and achievers of business results. They also become better leaders in the process.”  -Jack Welch, Former CEO General Electric

Are your people working harder yet performance is still below par?  When a leader spends too little time managing performance, here’s what happens.  Small sparks turn into creeping flames that, if not doused, quickly grow into raging fires. Work starts slipping through the cracks. Resources are squandered. Deadlines are missed. You’re constantly playing catch up.

Good managers regularly keep each member of their group or team informed about his or her work performance. If this is not done then you probably are going to have problems of employee frustration and low morale, customer complaints or dissatisfaction and unfortunately, more of your time fixing problems rather than getting your work done.

However, many managers are uncomfortable with discussing performance issues with employees.  This webinar will give you the tools to:

  • Improve Poor or Managerial Performance that will focus the employee on the performance problem; uncover the “real “reasons, and jointly agree upon specific actions to solve the problem.
  • Change Poor Work Habits such as inappropriate dress, improper use of the telephone, lateness, etc. You’ll need to handle it immediately before it spreads to the rest of the workgroup.
  • Recognize Good Performance that will motivate to higher performance as well as maintain improved performance and avoid slippage back to old ways

Start building your coaching muscles now. When you provide coaching that is positive, constructive, and reinforcing, it will motivate and engage your employees to strive for high performance and productivity.

why should you attend

The coaching process is central to performance management. Coaching refers to the management activity that creates the climate and the context that motivates individuals and teams towards high performance and productivity.

Coaching skills are essential to the job performance of every manager regardless of the kind of work involved. Coaching is a highly, visible and positive demonstrations of your leadership. It signals to all employees that you will not accept or tolerate sub-standard performance from members of your group.

Coaching is a test of a manager’s ability to reinforce desirable behavior, resolve poor performance, provide support and encouragement, and stimulate individuals to strive for excellence in work.

The giving and receiving of feedback is the heart of coaching. There are two types of feedback. Positive feedback is given when an employee’s performance meets or exceeds the manager’s or supervisor’s expectations. It empowers employees to continue to put forth their best efforts.

Constructive feedback is given to bring below par performance up to standards without alienating the employee or creating other performance problems. It is a problem-solving discussion directed toward improving some aspect of an employee’s work performance.

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Areas Covered

The areas covered in this webinar are:

  • Introduce a performance management model and where coaching fits in
  • Identify the “5 D’s” feedback process to improve performance and work habits
  • Review the 5 reasons for poor or unsatisfactory performance and how to address them.
  • Understand why it’s important to keep the message “clean” when giving positive feedback
  • Learn the major steps of performance coaching that result in a series of specific questions and actions
  • Use effective follow-up actions if the poor performance is not corrected sufficiently and how to get it back on track.

Learning Objectives

There is a right way to coach and a great many wrong ways. This coaching skills training will cover the coaching process and its most important component- positive and negative feedback - as well as how to handle a variety of job performance issues with confidence and skill.

WHO WILL BENEFIT

CEO’s, COO’s, VP of Human Resources, Chief Learning Officer, Directors, Project Managers, Operation Managers and Supervisors, Team Leaders, Human Resources Professionals.

CREDITS

HRCI

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HRCI. The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SHRM

  This program is valid for 1 PDCs for the SHRM-CPSM or SHRM-SCPSM.

SPEAKER

Marcia Zidle is board certified executive coach based in Dallas Texas. Marcia Zidle, The Smart Moves Coach, helps companies target and implement their elephants – the highest pay-off activities – that will produce the results they want. In In other words, she works with business leaders and their teams to get on the right track, stay on the right track, and avoid getting side tracked in their drive for high performance – high profitability – high purpose

Marcia has over 25 years of management, business consulting and international experience in the areas of business strategy and management; personal and team leadership; talent engagement and development, As a Board Certified Business and Executive Coach, she works with savvy entrepreneurs, CEO’s, executives, and management teams to grow their companies AND make a difference in their world. They want to move up to the next level – ahead of their competition – into new areas – over and around obstacles – beyond business as usual – towards building a solid leadership foundation for growth.

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Combo Offers

  • Single attendee access to live webinar
  • Get unlimited access to audio recording of the webinar for 6 months
  • Live Audio and Chat Interactive Q&A
  • PDF Reference and Resource Materials
  • Certificate of Participation
  • Post webinar Q&A via emails for 1 year.
  • Login information will be shared 24 hours after the completion of Live webinar

  • Single attendee access to live webinar
  • Get MP3 files and PDF presentation delivered on a CD.
  • PDF Reference and Resource Materials
  • Live Audio and Chat Interactive Q&A
  • Certificate of Participation
  • Get lifelong access to audio recording of the webinar
  • Free CD shipment within 72 Hours, from the date of webinar completion
  • Post webinar Q&A via emails for 1 year.
  • (For International destinations outside US & Canada; please contact our customer support team)

Live Online Options

  • Single attendee access to live webinar
  • PDF Reference and Resource Materials
  • Live Audio and Chat Interactive Q&A
  • Certificate of Participation
  • Post webinar Q&A via emails
  • Login information will be shared 24 hours prior to scheduled date of Live webinar
  • PDF Reference and Resource Materials
  • Live Audio and Chat Interactive Q&A
  • Certificate of Participation (Max. 15)
  • Post webinar Q&A via emails
  • Login information will be shared 24 hours prior to scheduled date of Live webinar
  • For multiple location please contact our customer support team

On Demand & Self-Paced Options

  • PDF Reference and Resource Materials
  • Post purchase Q&A via emails.
  • Login information will be shared 24 hours after the completion of Live webinar
  • Post purchase Q&A via emails
  • Free shipment within 72 Hours, from the date of webinar completion
  • Listen and read on any compatible device.
  • For International destinations outside US & Canada; please contact our customer support team
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